Wholesale Hub needs to be reinstalled when you update your theme. Theme developers will often release theme updates that include new features or bug fixes.
To set up Wholesale Hub on your updated theme, choose the instructions that match your install type:
I installed before February 5 2026 (theme integrations)
I installed on or after February 5 2026 (app blocks)
Reinstalling Wholesale Hub: theme integration
Step 1: Contact your theme developer
To manually update your theme, you'll need to contact your theme developer and obtain the latest version of your theme. You can then upload the updated version into your admin.
Before checking for updates or uploading a new theme, make sure to make a backup of your current theme first.
Step 2: Upload and customize your updated theme version
Upload your new updated theme into your Shopify admin, and customize your theme. If you want to replicate the styling of your previous version, your theme developer may be able to assist.
Step 3: Reinstall Wholesale Hub
Once you've uploaded and customized your new theme copy, run Wholesale Hub's Theme Setup tool to install the app making sure to select your new theme. This will create an exact copy of your updated theme and install Wholesale Hub on that copy.
If you originally installed before January 2026, make sure the theme copy with Wholesale Hub installed is using a page cart, as this version of Wholesale Hub is not compatible with AJAX/drawer carts.
Reinstalling Wholesale Hub: app blocks
Step 1: Contact your theme developer
To manually update your theme, you'll need to contact your theme developer and obtain the latest version of your theme. You can then upload the updated version into your admin.
Before checking for updates or uploading a new theme, make sure to make a backup of your current theme first.
Step 2: Upload and customize your updated theme version
Upload your new updated theme into your Shopify admin, and customize your theme. If you want to replicate the styling of your previous version, your theme developer may be able to assist.
Step 3: Reinstall Wholesale Hub
Once you've uploaded and customized your new theme copy, follow the app block installation guide to ensure the app blocks are setup on the new theme copy. If you are using the Quick Order Form or Net Terms, you will need to re-add those app blocks as well.
Make sure the theme copy with Wholesale Hub installed is using a page cart. Wholesale Hub is not compatible with ajax carts/drawer carts.