Are third-party apps compatible with B2B Wholesale Hub?
Compatibility between third-party apps and B2B Wholesale Hub requires careful consideration. Some apps may interfere with the discount or pricing functionalities offered by our app.
B2B Wholesale Hub injects code into your theme and relies on Shopify’s draft order API to ensure discounts are shown on the storefront and checkout. Due to the nature of this, there are a few apps and features that are not compatible and prevent our app from applying its discounts.
The following is a list of app categories that we typically see issues with, but may work in some cases, with the correct settings:
Apps that alter product prices (i.e. other wholesale apps, apps that offer percentage or price-based discounts)
Apps that redirect to a third party checkout (i.e. shipping and delivery apps, subscription apps, product option apps, loyalty and rewards apps)
Apps that render their own templates via JavaScript (i.e. page builders, search and filter apps)
When in doubt, test the apps together
While there are some categories of apps we do see issues with, it's impossible to be 100% sure until we see the apps interacting together on your store. It's best to install both apps and test them out, making sure to duplicate your theme first so you have a backup and can test safely. If you notice any strange or unexpected behaviour, please contact our support team.