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Editing Custom Prices with a CSV

Written by Emily
Updated over a month ago

You can update Custom Prices for multiple customer tags at once by importing a CSV. Download a CSV template from the app, which includes all products and customer tags.

Button to upload Custom Prices using a CSV.


Edit the template in a spreadsheet program (we recommend Google Sheets), then upload it in Wholesale Hub. Once the upload is complete, you'll see the updated prices in your Custom Prices page.

Important: Keep the template in the same format. Do not add or remove columns or rows.

To make quick changes, you can edit prices on the page rather than importing a new CSV.

Notifications

You can choose which email address your CSV notifications are sent to. Email notifications will be sent to you in the following scenarios:

  • When a Custom Prices sync is complete

  • When a CSV import is complete

  • When there are any errors with your CSV

By default, your notifications will go to the Shopify account owner email. To change the notification email address, click Settings (top right) on the Custom Prices page, then enter the email address.

Snax and the City · Settings · Shopify 2025-07-29 at 11.30.08 AM



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