Skip to main content

Does Wholesale Hub send an email notification to the customer when a wholesale order is placed?

Written by Jack
Updated over 3 weeks ago

No. Wholesale Hub does not send order confirmation emails. Shopify sends order notifications based on your Shopify notification settings.

Wholesale Hub does not send order confirmation emails to customers. Wholesale Hub applies discounts, but Shopify controls checkout and sends order notifications based on your Shopify notification settings.

If you are using Net Terms, email behavior depends on how you create the order in Shopify. For example, Net Terms orders created as draft orders may not send an automatic confirmation email until you send an invoice from Shopify.

If you need invoices, use Shopify’s invoicing tools or an app like Shopify Order Printer.

Did this answer your question?