Wholesale Hub will apply discounts to your wholesale orders, but we’re not involved in the email notifications that are sent to your customers. Shopify controls the checkout, and officially processes each order. This means that Shopify is in charge of sending email notifications for your orders.
You can customize your email notifications by navigating to the ‘Customer email notifications’ section of your shop settings.
Settings → Notifications → Custom Notifications → Customer Email Templates
Does Wholesale Hub send an email notification to the customer when a wholesale order is placed?
Written by Jack
Updated this week