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Customizing your Net Orders Thank You page

Written by Emily
Updated over 4 weeks ago

This feature is available on the Professional plan. Learn more about pricing and plans.

Net Terms orders do not go through Shopify checkout, so customers will not see the usual order status confirmation page. Instead, they are redirected to the Net Orders Thank You page.

If your Net Terms orders are created as final orders, customers receive your store's order confirmation email.

If your Net Terms orders are created as draft orders, customers do not receive an order confirmation email until you send an invoice or confirmation from Shopify. Learn how to configure Net Terms order creation (draft vs final).

To improve the customer experience and ensure that your customers understand that their order has been received, customize the Net Terms Thank You page.

Customize your Net Terms Thank You page

The Net Orders Thank You page can be found in your Shopify admin (Online store > Pages) and can be updated at any time.

By default, the page will be titled Net Orders Thank You and will simply read “Thank you for your net payment order”. Use the rich text editor to change the title and content of the page to better reflect your brand and share any information relevant to wholesale customers.

Do you need to manually approve and make changes to orders before fulfillment? If so, update your Net orders thank you page to let your wholesale customers know that orders are subject to approval and that the invoice they receive may not match the price of the order they submitted.

Learn how to edit a Shopify page using the rich text editor, or get in touch with their support team.

Page templates

You can also customize the Net Orders Thank You page by changing the template. Many Shopify themes include templates for contact pages so that your wholesale customers can easily reach out to you with any questions as soon as they’ve placed their order using Net Terms.

Steps to follow:

  1. In the Shopify admin, open Online Store → Pages.

  2. Open Net Orders Thank You.

  3. In Theme template, select page.contact

  4. Save

Setting to change page template type.


Important: Do not change the URL and handle for the Net Orders Thank You page. Net Terms is coded to redirect customers to that page.

You can safely change the page title, content, and template.

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