Technical support services for Orbit apps are available Sunday to Friday, 7AM to 5PM Eastern Standard Time. Live chat is available from 10am to 5pm EST, Monday to Friday.
We are a remote company based in Canada. Therefore we offer limited support, or are closed, during most Canadian holidays (see below for specific dates).
Holiday closures
Observed holiday | 2024 | 2025 |
New Year's Day | Mon, January 1 | Wed, January 1 |
Family Day | Mon, February 19 | Mon, February 17 |
Good Friday | Fri, March 29 | Fri, April 18 |
Victoria Day | Mon, May 20 | Mon, May 19 |
Canada Day | Mon, July 1 | Tues, July 1 |
B.C. Day | Mon, August 5 | Mon, August 4 |
Labour Day | Mon, September 2 | Mon, September 1 |
National Day for Truth and Reconciliation | Mon, September 30 | Tues, September 30 |
Thanksgiving | Mon, October 14 | Mon, October 13 |
Remembrance Day | Mon, November 11 | Tues, November 11 |
Christmas Day | Mon, December 25 | Thurs, December 25 |